How to set up whatsapp business10/31/2023 ![]() WhatsApp and the BSP have a pricing structure. Notifications such as appointment reminders / shipping information Normal text, emoji-based messaging with attachmentsĪpart from normal text, emojis, and attachments, it supports 2 types of messages - “Session” and “ Template” messages. This is best suited for companies with large numbers of customer interactions that require more than 1 person to handle those interactions.Īvailable through an official Facebook Business Service Provider (BSP) like Freshworks. This is best suited for businesses that are just starting up, have a low number of customer interactions, and can be handled by 1 person. It is made for small, medium-sized, and enterprise businesses to message their customers. Step 5 - Set up your greeting message and start connecting with your customers.Īn app made for micro-businesses to message their customers. ![]() Step 4 - Build your WhatsApp Business profile by adding details such as your business name, address, location, working days, email address, and website. Step 3 - Fill in details such as business name and category. Step 2 - Verify your business phone number Step 1 - Download the WhatsApp Business app from Playstore or AppStore To use the WhatsApp Business app, follow these 5 simple steps. In case you want to migrate your WhatsApp Business phone number back to your WhatsApp personal account, you can do that as well. However, if you have different phone numbers for your personal WhatsApp and your WhatsApp Business profile, you can run both accounts on the same phone by connecting each app with their respective number. If you want to use your personal WhatsApp number for your WhatsApp Business app as well, please note that you can’t use the same number simultaneously on both. Before starting the process you should have a smartphone running Android or iOS and a phone number. Setting up a WhatsApp Business account is a simple 5 step process.
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